Terms of Service

Overview

Welcome to Arla Foods Amba Troldhede Mejeri. The terms “we,” “us,” and “our” refer to Arla Foods Amba Troldhede Mejeri. Arla Foods Amba Troldhede Mejeri operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and obligations when you use the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

Section 1 – Access and Account

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our stores is accurate, current, and complete and that you have all rights necessary to provide that information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 – Our Products

We have made every effort to display our products and services as accurately as possible in our online stores. However, colors or product appearance may differ from what you see on your screen depending on the device you use and its settings and configuration.

We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or be identical to those displayed or depicted in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

When you place an order, you make an offer to purchase. Arla Foods Amba Troldhede Mejeri reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Arla Foods Amba Troldhede Mejeri confirms its acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Purchases may be returned or exchanged only in accordance with our Refund Policy.

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect when the order is placed and will appear in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices in our online stores may differ from prices offered in physical stores, third-party online stores, or other stores. We may occasionally offer promotions through the Services that affect pricing and are subject to terms different from these Terms. If promotional terms conflict with these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete transactions and contact you when necessary.

You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card provider; and (iv) you will pay all charges at the stated prices, including shipping and handling charges and all applicable taxes.

Section 5 – Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once products have been handed over to the carrier, title and risk of loss pass to you.

Section 6 – Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement, are owned by Arla Foods Amba Troldhede Mejeri, its affiliates, or licensors and are protected by United States and foreign patent, copyright, trademark, and other intellectual-property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Unless expressly stated otherwise, nothing in these Terms grants or may be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property belonging to Arla Foods Amba Troldhede Mejeri, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual-property laws. All rights not expressly granted are reserved by Arla Foods Amba Troldhede Mejeri.

The names, logos, product and service names, designs, and slogans of Arla Foods Amba Troldhede Mejeri are trademarks of Arla Foods Amba Troldhede Mejeri or its affiliates or licensors. You may not use these marks without our prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services belong to their respective owners.

Section 7 – Optional Tools

You may access customer tools supplied by third parties as part of the Services. We do not monitor or control these tools and have no input into them.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, conditions, or endorsement of any kind. We accept no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and approve the terms under which the relevant third-party providers supply those tools.

We may also offer new features through the Services in the future, including new tools and resources. Such new features will form part of the Services and will be subject to these Terms of Service.

Section 8 – Third-Party Links

The Services may contain materials and hyperlinks to websites supplied or operated by third parties, including integrated third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access such materials or websites, you do so at your own risk.

We are not liable for any harm or loss connected with your access to third-party websites or your purchase or use of products, services, resources, or content from third-party websites. Carefully review the third party’s policies and practices and ensure that you understand them before entering into a transaction. Complaints, claims, concerns, or questions regarding third-party products or services must be directed to the relevant third party.

Section 9 – Relationship with Shopify

Our store is powered by Shopify, which enables us to provide the Services to you. However, all purchases and sales made through our store are conducted directly with Arla Foods Amba Troldhede Mejeri. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Arla Foods Amba Troldhede Mejeri, including any injury, damage, or loss resulting from products or services purchased. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions with Arla Foods Amba Troldhede Mejeri.

Section 10 – Privacy Policy

All personal information we collect through the Services is governed by our Privacy Policy. Certain personal information may also be governed by Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services will be transferred to and shared with Shopify and third parties that may be located outside your country of residence for the purpose of providing the Services to you. Please review our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.

Section 11 – Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and (iii) your Feedback complies with these Terms. We are not and will not be obligated to: (1) maintain Feedback in confidence; (2) pay compensation for Feedback; or (3) respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual-property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous, unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Services or related websites. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of Feedback. You are solely responsible for the Feedback you provide and its accuracy. We assume no obligation or liability for Feedback submitted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, without prior notice, including after you have submitted an order.

Section 13 – Prohibited Uses

You may access and use the Services only for lawful purposes. You may not directly or indirectly access or use the Services: (a) for unlawful or malicious purposes; (b) to violate any international, federal, provincial, state, or local law, regulation, or ordinance; (c) to infringe or violate our intellectual-property rights or the rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in conduct that restricts or inhibits another person’s use or enjoyment of the Services or that, in our judgment, may harm Arla Foods Amba Troldhede Mejeri, Shopify, or users of the Services, or expose them to liability.

You also agree not to: (a) upload or transmit viruses or other malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or otherwise misuse the Services; (e) use robots, spiders, scraping tools, data-gathering or extraction tools, automated devices or processes, AI tools such as agentic AI, or automated or manual means to access the Services; or (f) interfere with, circumvent, or undermine security or authorization features, robot-exclusion headers, or other measures used to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Section 14 – Agents

14.1. This section (“Agent Terms”) applies if you use, permit, enable, or cause an agent to access, use, or interact with the Services. “Agent” means software or a service that performs autonomous or semi-autonomous actions on behalf of, or at the direction of, a person or entity and may operate on or through a person’s device without direct supervision.

14.2. No Agent may access, use, or interact with the Services unless it identifies itself at all times and acts in strict accordance with Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have instructed it not to do so.

14.3. We may restrict, including through technical measures, whether and how an Agent accesses, uses, or interacts with the Services.

14.4. Agents must: (i) identify every HTTP/HTTPS request as originating from an Agent and disclose the Agent’s name by including “Agent/AgentName” in the request’s user-agent string; (ii) not conceal or obscure that access, use, or interactions originate from an Agent, including by imitating human behavior or interaction patterns or by completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) answer truthfully any question or prompt intended to determine whether interactions originate from a person or a computer; and (iv) not bypass or otherwise evade measures intended to block, restrict, modify, or control whether and how Agents access, use, or interact with the Services.

Section 15 – Termination

We may terminate this agreement or your access to the Services, in whole or in part, at our sole discretion at any time without notice. You remain liable for all amounts due up to and including the termination date.

The following provisions survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions that by their nature should survive termination.

Section 16 – Disclaimer of Warranties

Information presented through the Services is made available solely for general informational purposes. We do not warrant its accuracy, completeness, or usefulness. Any reliance you place on that information is strictly at your own risk. We disclaim all liability arising from reliance on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.

UNLESS EXPRESSLY STATED OTHERWISE BY ARLA FOODS AMBA TROLDHEDE MEJERI, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR DO NOT PERMIT THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

Section 17 – Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARLA FOODS AMBA TROLDHEDE MEJERI, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT or LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless Arla Foods Amba Troldhede Mejeri, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys’ fees payable to a third party, arising from or relating to: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or third-party right; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that a failure to give prompt notice will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such a claim at your expense, including the choice of counsel, but we will not settle any claim requiring a non-monetary obligation from you without your consent, which may not be unreasonably withheld. You will cooperate in defending an indemnifiable claim, including by providing relevant documents.

Section 19 – Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service without affecting the validity and enforceability of the remaining provisions.

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Services constitute the entire agreement and understanding between you and us, govern your use of the Services, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including prior versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

Section 21 – Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 – Governing Law

These Terms of Service and any separate agreements through which we provide the Services to you are governed by and construed in accordance with the laws applicable in the jurisdiction where Arla Foods Amba Troldhede Mejeri has its principal place of business. You and Arla Foods Amba Troldhede Mejeri consent to the venue and personal jurisdiction of the competent courts in that jurisdiction.

Section 23 – Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 – Changes to the Terms of Service

You may review the most current version of the Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after changes to these Terms of Service are posted constitutes acceptance of those changes.

Section 25 – Contact Information

Questions about these Terms of Service should be sent to inezelvalz139@gmail.com.

Our contact information is provided below:

Trade name: Arla Foods Amba Troldhede Mejeri
Email: inezelvalz139@gmail.com
Business address: Industrivej 1, Troldhede, 6920 Videbæk, Denmark
Business telephone number: +45 97 19 55 00
Company registration number (CVR): 25313763
Production unit number (P-number): 1003024558
VAT number: DK25313763